People's Democratic Republic of Algeria
Ministry of Post and Telecommunications
Indicators of infrastructures and postal services in Algeria
| Indicators | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|
| Total number of existing post offices | 3 398 | 3 456 | 3 494 | 3 559 | 3 633 | 3 678 |
3755 |
3824 |
| Number of operational post offices | 3 272 | 3 334 | 3 410 | 3 451 | 3 533 | 3 585 |
3654 |
3743 |
| Number of rehabilitated post offices | 94 | 101 | 43 | 103 | 167 | 168 | 152 | 314 |
| Number of connected post offices | 3272 | 3 334 | 3 410 | 3 451 | 3 533 | 3585 | 3654 | 3743 |
| Postal density | 10 471 | 10 936 | 10 508 | 10 502 | 10 489 | 10 547 | 10517 | 10904 |
The figures and graph above show an evolution of the total number of existing post offices tending towards a continuous growth, climbing from 3755 offices in 2016 to 3824 offices in 2017, i.e. an evolution of 1.83%. It is worth mentioning that over 97% of the post offices were operational during the year 2017, only 3% of them were out of service.
Out-of-service post offices are either newly created post offices that are not yet open to the public, or closed offices for rehabilitation and modernization
The postal density has stabilized at around ten thousand people per post office in 2017 as well as in previous years, despite the efforts made to reduce it.
| Indicators | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|
| Number of existing windows | 10 752 | 10 877 | 11 043 | 11 205 | 11 339 | 11 459 | 11641 | 11857 |
| Number of counters adapted for persons with special needs | 19 | 48 | 116 | 296 | 306 | 3 585 | 3892 | 3892 |
As part of improving the service quality for all segments of the Algerian population, 3,892 counters were set up for people with special needs in 2017.
| Indicators | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|
| Number of CCP opned accounts | 13551743 | 15096025 | 16259811 | 17082673 | 18080469 | 19118250 | 20044782 | 20413478 |
| Number of CCP transactions (debit +credit) | 363 151 449 | 409 770 454 | 450 581 628 | 442 384 737 | 498 959 868 | 500794956 | 506000000 | 536633686 |
| Number of opened CNEP accounts | 3960523 | 4011051 | 4065000 | 4107000 | 4150924 | 4194057 | 4231737 | 4125870 |
| CNEP number of operations (to + withdrawal) | 2 983 189 | 2 765 842 | 2 786 746 | 2 504 116 | 2 484 240 | 2373643 | 2260538 | 2148753 |
It is worth noticing that the number of CCP accounts is increasing continuously each year, thanks to the improvement observed by the Algerian citizen regarding the services provided by “Algerie Poste” as well as the existence of postal services in most parts of the country. Yet, the number of CNEP accounts is decreasing.
| Indicators | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|---|
| Number of operational ATM | 674 | 684 | 686 | 694 | 898 | 1079 | 1122 | 1412 |
| Number of multimedia terminals | 0 | 230 | 173 | 192 | 192 | 192 | 192 | 186 |
| Number of CIB readers | 0 | 0 | 1000 Pin Pad | 1000 Pin Pad | 1000 Pin Pad | 6000 | 10042 | |
| -- | -- | 472 TPE | 472 TPE | 472 TPE | 472TPE | 472TPE | 472PE | |
| Number of smart card holders | 5 837 955 | 5 899 388 | 6 050 338 | 6 369 446 | 7 043 699 | 7642718 |
7924142 |
7492508 |
| Number of transactions on ATMs | 18 457 736 | 17 202 407 | 16 439 375 | 15 479 447 | 18 524 113 | 26462283 | 34978212 | 33488503 |
As part of its strategy of modernization and development of quality services for the Algerian citizen, “Algerie Poste” ensures the generalization of electronic payment cards. In 2017 the number of cardholders reached 7 492 508 people, and the number of ATMs in service is increasing from 674 in 2010 to 1 412 in 2017.
