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Indicators of infrastructures and postal services in Algeria

Indicators 2010 2011 2012 2013 2014 2015   2016     2017  
Total number of existing post offices 3 398 3 456 3 494 3 559 3 633 3 678

3755

3824
Number of operational post offices 3 272 3 334 3 410 3 451 3 533 3 585

3654

3743
Number of rehabilitated post offices 94 101 43 103 167 168 152 314
Number of connected post offices 3272 3 334 3 410 3 451 3 533 3585 3654 3743
Postal density 10 471 10 936 10 508 10 502 10 489 10 547 10517 10904

 

The figures and graph above show an evolution of the total number of existing post offices tending towards a continuous growth, climbing from 3755 offices in 2016 to 3824 offices in 2017, i.e. an evolution of 1.83%. It is worth mentioning that over 97% of the post offices were operational during the year 2017, only 3% of them were out of service.

 

Out-of-service post offices are either newly created post offices that are not yet open to the public, or closed offices for rehabilitation and modernization

 

The postal density has stabilized at around ten thousand people per post office in 2017 as well as in previous years, despite the efforts made to reduce it.

Indicators 2010 2011 2012 2013 2014 2015   2016     2017  
Number of existing windows 10 752 10 877 11 043 11 205 11 339 11 459 11641 11857
Number of counters adapted for persons with special needs 19 48 116 296 306 3 585 3892 3892

 

As part of improving the service quality for all segments of the Algerian population, 3,892 counters were set up for people with special needs in 2017.

 


Indicators 2010 2011 2012 2013 2014   2015     2016     2017  
Number of CCP opned accounts 13551743 15096025 16259811 17082673 18080469 19118250 20044782 20413478
Number of CCP transactions (debit +credit) 363 151 449 409 770 454 450 581 628 442 384 737 498 959 868 500794956 506000000 536633686
Number of opened CNEP accounts 3960523 4011051 4065000 4107000 4150924 4194057 4231737 4125870
CNEP number of operations (to + withdrawal) 2 983 189 2 765 842 2 786 746 2 504 116 2 484 240 2373643 2260538 2148753

It is worth noticing that the number of CCP accounts is increasing continuously each year, thanks to the improvement observed by the Algerian citizen regarding the services provided by “Algerie Poste” as well as the existence of postal services in most parts of the country. Yet, the number of CNEP accounts is decreasing.

Indicators 2010 2011 2012 2013 2014   2015     2016     2017  
Number of operational ATM 674 684 686 694 898 1079 1122 1412
Number of multimedia terminals 0 230 173 192 192 192 192 186
Number of CIB readers 0 0 1000 Pin Pad 1000 Pin Pad 1000 Pin Pad 6000 10042  
  -- -- 472 TPE 472 TPE 472 TPE 472TPE 472TPE 472PE
Number of smart card holders 5 837 955 5 899 388 6 050 338 6 369 446 7 043 699 7642718

7924142

7492508
Number of transactions on ATMs 18 457 736 17 202 407 16 439 375 15 479 447 18 524 113 26462283 34978212 33488503

As part of its strategy of modernization and development of quality services for the Algerian citizen, “Algerie Poste” ensures the generalization of electronic payment cards. In 2017 the number of cardholders reached 7 492 508 people, and the number of ATMs in service is increasing from 674 in 2010 to 1 412 in 2017.

Indicators 2010 2011 2012 2013 2014 2015   2016     2017  
Number of items distributed (Millions) 69 475 240 73 485 096 79 927 143 77 184 067 74 144 986 101 222 757 205668469 210232313

 

The items distributed by mail include the parcels, mail, advertising, etc.